Reply To: What will be the affect of order defect rate on accounth health ?

    Anna Norah

    Order Defect Rate is used by Amazon to measure your performance based on the percentage of orders that receive negative feedback. This metric is one of the most critical measurements tracked by Amazon, used to gauge your health as a seller.

    Affect of order defect rate on account health:
    1.It will decide who wins or defeats the all-important Amazon Buy Box
    2.It sometimes get the account deactivated
    3.It always keeps tabs on which sellers are providing positive consumer experiences and who failing to meet consumer expectations