Reply To: what is amazon a to z guarantee?

    Linda
    Beginner
    US

    Amazon a-to-z guarantee claims cover both the timely delivery and condition of your items. It protects Amazon shoppers when they buy items that are sold and fulfilled by a third-party seller. If you’re not happy with either and can’t resolve the issue directly with the seller, you can make a claim directly to Amazon and our team will decide if you’re eligible for a refund.