There are several ways to manage your product reviews:-
1)Turning a negative customer experience into a great one is the best method to handle the unfavorable review. Dealing with every bad review the same day and taking care of the problem your consumer is having is preferable. This might persuade them to turn their unfavorable evaluation around.
2)Amazon’s policy only allows sellers to remove negative reviews in some cases. Let’s say you receive a negative review from a customer that violates Amazon’s policies. In this case, you may report such reviews to customer support and ask them to remove them without contacting the customer who left the review.
