› Forums › Order Management › why my order amount shows 0 ? › Reply To: why my order amount shows 0 ?
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If you have received an order with a zero amount, it is possible that the order was placed using a promotional code, gift card, or reward points, which could cover the entire cost of the item. It is also possible that there was an error in the pricing information displayed. Check the order details to determine the reason for the zero amount, and if you have any concerns or questions, contact Amazon’s customer support for assistance.
