› Forums › Amazon Seller Accounts › How does Amazon handle orders that are shipped in multiple packages? › Reply To: How does Amazon handle orders that are shipped in multiple packages?
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I will contact with Amazon customer service as soon as possible to report the issue. I can do this by going to your order page on the Amazon website, finding the order in question, and selecting the “Contact Seller” or “Contact Amazon” button. I will provide the detailed information about the matter. Once the damaged item is received by Amazon, they will either issue a refund or send a replacement item, depending on our preference.
