Reply To: What role do customer feedback and performance in account health?

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    Sylvester
    Ultimate
    US

    Customer feedback and performance metrics are crucial in determining account health on Amazon.

    1-Positive customer feedback enhances reputation and trust.
    2-Order Defect Rate should be kept below the threshold (usually 1%).
    3-Timely shipments and minimizing order cancellations are important.
    4-Prompt customer service responses contribute to a healthy account.

    Monitoring and managing these metrics actively is key to maintaining a successful Amazon account.