Reply To: How would you approach customer support to request a replacement or refund?

    Andy Smith

    To request a refund on Amazon, you have to follow these steps:

    1) Check the item’s refund eligibility.
    2) Locate Your Order
    3) Select “Return or Replace Items.”
    4) Choose a Reason for the Return
    5) Select a Return Method
    6) Print the return label and authorization.
    7) Ship the item back.
    8) Track Your Return Status
    9) Receive the refund.