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Reply To: What are some common issues that can negatively impact the health of an Amazon

    Robert John
    Beginner
    US

    Account health depends on 3 factors:
    1)Customer Service Performance: It depends on negative feedback, A to Z guarantee claims, and chargeback claims.
    2)Policy Compliance: It depends on Amazon’s policies and different account & product violations for example restricted products.
    3)Shipping Performance: This is specifically for FBM sellers and it depends on the late shipment rate, pre-fulfillment cancel rate, and valid tracking rate.