An order is in pending for a month now. (FBA). What do i do?

› Forums › Order Management › An order is in pending for a month now. (FBA). What do i do?

  • Post
    Jacob Craig
    Enhanced
    none

    I have had an order of 5 units FBA in pending status for more than a month now, Is there any way to check what is wrong, why has the order not been processed yet?

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  • Replies
      Madison
      Beginner
      BI

      create a case with amazon, because if the product is being delivered by fba model, then amazon is responsible for the order.

      Adam
      Beginner
      US

      Well!! Simply you can make a case with Amazon about this issue then Amazon will take a decision on the issue.

      John Aly
      Enhanced
      none

      I think you cannot check that why the orders are still in pending status.

      john wick
      Enhanced
      none

      Make a case with Amazon, as they are in charge of the order if the product is being delivered under the fba model.

      Sylvester
      Ultimate
      US

      If an FBA order has been pending for a month, check inventory levels and product issues, and contact Amazon’s seller support team for assistance. It’s important to address pending orders promptly.

      Stephen
      Enhanced
      none

      First, check if your inventory is available, also mostly an order is in pending if the payment is not cleared, so, in that case, you can contact with Amazon and do a case.

      Anna Norah
      Beginner
      GB

      First of all, check your inventory. Sometimes, if you have just created a shipment and entered the tracking IDs, Amazon will activate your listing and the customer can place an order, but the order delivery date will be 1 to 2 months away, so if you have inventory in the Amazon warehouse and it is available for sale, then there may be a customer payment card issue. Amazon can’t verify the customer’s payment method, which is why it is showing in the pending status.

      Emmi
      Beginner
      none

      If an FBA order is pending for a month, check inventory status and order details, contact Amazon seller support for help, and consider canceling the order if necessary.

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