can i chat with amazon online

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  • Post
    Stella George
    Enhanced
    none

    I want to know can i chat with amazon online? if yes than is online chat option available for all marketplace or any specific marketplace ?

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  • Replies
      Satoru
      Enhanced
      JP

      As far as the information I got, it seems like there used to be a chat box to live chat with the Amazon representative, but they have removed it a while ago, so now the only option is to either go with logging the case and having things sorted via text or you can go with a live call as well.

      SAVAGE
      Beginner
      US

      You can use the feature of Amazon live chat when creating cases through Amazon ads.

      Stephen
      Enhanced
      none

      Currently there is no option to do live chat with Amazon, the only option available is to call or talk them through case log.

      John Aly
      Enhanced
      none

      No Stella, we cannot do a live chat with amazon.

      William
      Beginner
      US

      It used to have a window for live chat a while ago but now they have converted it to Case Log and live call.

      Linda
      Beginner
      US

      They had the option for the live chat but now they have removed it. Now the only option is to either go with logging the case and having things sorted via tax question and text or you can go with a live call as well.

      John David
      Beginner
      none

      Yes you can chat with amazon seller support live, through the case log but this is only available in some specific countries in Europe, and there is a specific time in which you can chat with the seller support, while creating the case you will get the option to call or chat, the time will also mention there on which you can chat with amazon.

      Jason
      Enhanced
      none

      We can only talk to Amazon Via Case log or call there is no option available for Online Chat

      David Ashan
      Beginner
      US

      no live chat option with Amazon

      Adam
      Beginner
      US

      There’s no any way for live chat with amazon but we can create case with amazon by email or through call.

      Emmi
      Beginner
      none

      We can only communicate with Amazon. There is no option for Online Chat via Case Log or Call.

      Sylvester
      Ultimate
      US

      No, currently there is no option for live chat with amazon in the USA marketplace if you are selling in the UK marketplace there is the option for the live chat.

      Madison
      Beginner
      BI

      They just revoked the Chat option from seller central. the only available way is to reach them via case log or call.

      john wick
      Enhanced
      none

      You can use the feature of Amazon live chat when creating cases through Amazon .

      Hannah hazel
      Beginner
      US

      You can only contact Amazon using the Case Log or call option, there is no option for online chat.

      Andy Smith
      Beginner
      none

      The only options available right now are to call or talk with Amazon through a case log; there is no live chat option.

      Robert John
      Beginner
      US

      There was a live chat option, but now it is no longer available. Now You have only an option of email and call.

      melissaablunt
      Beginner
      US

      There is no online chat option; you can only reach Amazon by phone or through the Case Log.

      Tina
      Beginner
      US

      Amazon does not currently offer live chat; the only options are to call or communicate with them through a case log.

      Sam
      Enhanced
      GB

      currently, there is not any option to chat with amazon live but you can communicate with them through call or text.

      Khalifa
      Beginner
      GB

      No, you can not chat with Amazon you can just talk to them via call and message.

      This Time Too Shall Pass
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