Can I refer amazon customer support to a case which was closed 6 months ago?

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    Jacob Craig
    Enhanced
    none

    Can I refer amazon customer support to a case which was closed 6 months ago?

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      Satoru
      Enhanced
      JP

      Yes, you can do that, if you have the case Id then you can refer to that by providing the information and it will be able to help you in your new case.

      Emily Dar
      Beginner
      US

      It is possible to refer Amazon customer support to a case that was closed 6 months ago.

      John Aly
      Enhanced
      none

      Yes Mr. Jacob Craig, you can refer amazon customer support to a case which was closed a 6months ago.

      Robert John
      Beginner
      US

      Definitely, You can refer your case with existing one.

      Linda
      Beginner
      US

      Yes , you have to tell them the exact case id for that particular case to amazon customer support and then the amazon will get to know about the case, no matter if the case is closed.

      Madison
      Beginner
      BI

      by knowing about your case id you can refer your amazon case to their customer suppport.

      melissaablunt
      Beginner
      US

      Amazon customer support needs to know the exact case ID for that particular case, no matter whether the case is closed.

      Emma
      Beginner
      none

      Yeah, you can refer Amazon customer support to that case.

      Adam
      Beginner
      US

      Yes you can refer a case closed 6 months back by providing the previous case ID to Amazon Customer Support.

      Emmi
      Beginner
      none

      yes, you can create case with the old reference which is 6 months ago.

      Barden John
      Beginner
      none

      If you need to refer Amazon customer support to a case that was closed 6 months ago, you can certainly try.
      Provide your previous case id They may be able to assist you or direct you to the appropriate resources to help you resolve your issue.

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