Amazon Today Deals
Amazon Today Deals
Amazon Today Deals

Color error on the listing

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    David Ashan
    Beginner
    US

    The color of the listing and the background has been changed. I asked the customer service and he sent me this.
    “For certain categories on Amazon, attribute values typically associates with variations (such as size, color, model, etc) may be normalized to a specific value that is more recognizable to customers. For example, 4K Ultra HD, Ultra HD, and UHD may be normalized to 4K on the detail page.
    We are unable to modify this value for individual ASINs, as it is automatically applied to all applicable ASINs in the category. Every applicable ASIN under this category needs to have the same value for this attribute to ensure the best customer experience. ”
    Have you ever encountered this situation? Has anyone solved it?

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