Customer wants a 9th Size shoe, And i have delivered it, now he wants to claim?

  • Post
    Jacob Craig
    Enhanced
    none

    Customer wants a 9th Size shoe, And i have delivered it, now he wants to claim he says this is not the 9th i have sent him and i know i do not even have any other size in that design in the market, /now what should i do? (FBM SELLER)

Viewing 1 reply thread
  • Replies
      Emmi
      Beginner
      none

      If the customer is claiming after receiving the product according to his concern but he is still claiming then we can ask the customer that what is the issue that he is facing related to the product. so, then we can create a MCF according to the customer needs.

      Sylvester
      Ultimate
      US

      First of all you have to check the main issue that what is the main issue with your product that customer is asking for after reaching the exact issue you can send the correct one to the customer by creating the MCF order.

Viewing 1 reply thread
  • You must be logged in to reply to this topic.