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How can buyer get back his funds if payment is declined?

  • Post
    Kallis Roy

    My customer has added 3 items in cart and proceed to checkout, But in his payment card there was only 2 item’s credit. When he tried to proceed amazon deducted funds for 2 items and blocked his payment card. He is wanting to cancel order now and continue with other card. But Amazon is not refunding his funds back to him. How he can do that?

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  • Replies

      That is simply that the customer will have to change their payment method or add another one to let Amazon charge the full amount and get the order through.

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