You are a seller on Amazon and you have received a message from a customer who wants to request a refund for an order they recently placed. They have provided details about the order and the reason for the refund request. You want to know how to process the refund request as a seller on Amazon.
As a seller on Amazon, what is the process for requesting a refund for an order, and what steps do you need to take to fulfill the customer’s refund request?