To file a Safe-T Claim for a damaged or lost item on Amazon, go to the “Your Orders” page, click “File/View Claim” next to the item, and provide information and documentation as prompted. Amazon will review your claim and provide a resolution within 7-14 business days.
Amazon Manage Safe-T Claims is designed to simplify and streamline the claims process for Amazon sellers, helping them resolve issues quickly and efficiently so they can focus on growing their business.