With FBA, you send your inventory to an Amazon fulfillment center, and Amazon handles the storage, packing, and shipping of your products. When a customer places an order for your product, Amazon will pick, pack, and ship the item to the customer on your behalf. FBA also includes customer service and returns handling. Amazon also offers a variety of shipping and delivery options for customers. These include standard shipping, expedited shipping, and same-day delivery, depending on the product and the customer’s location. Customers can also choose to pick up their order at an Amazon Locker or an Amazon Pickup Location.