How does Amazon notify sellers on its platforms about customer reports?

  • Post
    Natalia Raven
    Enhanced
    none

    As an Amazon seller, I want to know where I would receive multiple customer reports regarding my activities. How would Amazon notify about these reports and address the concerns raised by the customers?

Viewing 1 reply thread
  • Replies
      Stephen
      Enhanced
      none

      Amazon does not notify in the form of customer reports, the concerns of customers are raised in different sections like the voice of the customer, product return reasons and through feedback and customer reviews.

      Satoru
      Enhanced
      JP

      You can get the customer’s concerns or problems that they faced either receiving your product or using it in the “Voice of Customer Tab” If they have an issue with you as a seller then they can leave “Feedback” to let you know if your shipping service was bad or you delivered late, etc. Then also they have the option of leaving review for your product.

Viewing 1 reply thread
  • You must be logged in to reply to this topic.