Order Defect Rate (ODR) has risen due to customer complaints

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  • Post
    • June 2, 2023 at 4:43 pm
    Jason
    Enhanced
    none

    My account’s Order Defect Rate (ODR) has risen due to customer complaints about inaccurate product descriptions. How would I improve my product listing content, enhance product information accuracy, and address customer concerns to lower my ODR and maintain a healthy account?

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