Product compliance requests

  • Post
    arabella
    Enhanced
    none

    We submitted the product documents to the system, which displayed a show submission status for nearly a month before the listing was removed.looking for help from customer service but can not help every time. The only solution is to keep waiting. How should we do it and how to protect the seller’s rights?

Viewing 7 reply threads
  • Replies
      Stephen
      Enhanced
      none

      You have to create the case and ask from Amazon the reasons to get the product page removed and then you have to provide all the necessary documents that can resolve your issue

      Sylvester
      Ultimate
      US

      You must open a case, request from Amazon the justifications for removing the product page, and then submit all supporting documentation required to have your problem resolved.

      Emma
      Beginner
      none

      You must open a case, ask as to Amazon’s reason for removing the product page, and then submit all pertinent documentation to help settle your dispute.

      Emmi
      Beginner
      none

      When your product has some kind of keywords or function for which amazon requires some kind of documentation. For the better guidance you can contact amazon seller support.

      john wick
      Enhanced
      none

      You must create a case, inquire as to Amazon’s justification for taking down the product page, and then provide all necessary supporting data to assist in resolving your disagreement.

      Robert John
      Beginner
      US

      The first step is to open a case on Amazon and ask them why they should remove your product page, and then to submit all the necessary documentation.

      melissaablunt
      Beginner
      US

      It is necessary for you to create a case and ask Amazon the reasons behind removing the product page and then provide all the necessary documents to resolve it.

      John Aly
      Enhanced
      none

      You need to create the with amazon regarding the issue and discussed with them that you have submitted the documents a days ago but still the documents varification is in under review status. Be on call with them and ask them to varifiy the documents as soon as possible.

Viewing 7 reply threads
  • You must be logged in to reply to this topic.