What are some common issues that can negatively impact the health of an Amazon

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- June 5, 2023 at 9:54 am
john wick
Enhanced

I am new seller and i want to know that what are the common issues that can negatively impact on the health of an amazon.

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- - June 5, 2023 at 11:25 am
  Robert John
  Beginner
  
  Account health depends on 3 factors:
  1)Customer Service Performance: It depends on negative feedback, A to Z guarantee claims, and chargeback claims.
  2)Policy Compliance: It depends on Amazon’s policies and different account & product violations for example restricted products.
  3)Shipping Performance: This is specifically for FBM sellers and it depends on the late shipment rate, pre-fulfillment cancel rate, and valid tracking rate.
- - June 5, 2023 at 2:22 pm
  Adam
  Beginner
  
  Here are some common problems that can negatively impact Amazon health as follows:
  1. Order Defect Rate (ODR)
  2. Late Shipments
  3. Pre-Fulfillment Cancellation Rate
  4. Negative Feedback
  5. Pre-Fulfillment Cancellation Rate

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