What is the process for downloading the Amazon customer voice report?

  • Post
    Jacob Craig
    Enhanced
    none

    I am trying to download the voice of the customer reports so I can know how many customers are writing the reviews which made them unsatisfied.

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  • Replies
      Adam
      Beginner
      US

      To create a feedback report, follow these steps:
      1. Select Download feedback reports from the Feedback Manager menu. You’ll be transported to the page for Feedback Reports.
      2. Select a report from Select Report Type on the reports page.
      3. Select the report’s time frame from the Select Days drop-down menu.
      4. To generate a report, click Request Report.
      5. The report status and availability can be found in the Download column. To update the status, click Refresh. The status of your report will change from “Not Ready” to a download button once it is complete.
      6. To get your report, click Download.

      John Aly
      Enhanced
      none

      Go to your Feedback menu under the under the performance tab. Now in this tab you will notice the Recent Feedback section. Under this section you will get the option download feedback report. Now in this tab, choose your report type and the time duration and then click on “request report” within a few minutes amazon will generate the report and you will able to download this.

      Sylvester
      Ultimate
      US

      Navigate to the Feedback menu by selecting the Performance option. Now look under the Recent Feedback area of this tab. You will find the opportunity to download the feedback report under this section. Select the report type and time period on this page, then click “request report”; after a short time, Amazon will prepare the report, which you may then download.

      Stephen
      Enhanced
      none

      There is no option provided by the Amazon to download the Amazon customer voice report, and you have to check it manually

      Emmi
      Beginner
      none

      Move to your Feedback menu first from Performance tab. The Recent Feedback section will now show up in this tab. This part contains the option to download the feedback report. Now, in this tab, select your report type and time duration, and then click “request report.” Amazon will generate the report and you will be able to download it within a few minutes.

      john wick
      Enhanced
      none

      Compile a feedback report by doing the following:
      1. From the Feedback Manager menu, choose Download feedback reports. You’ll be taken to the feedback reports page.
      2. On the reports page, choose a report from the Select Report Type menu.
      3. From the Select Days drop-down menu, choose the time period for the report.
      4. Click Request Report to create a report.
      5. The Download column contains information about the report’s availability and status. Click Refresh to change the status. When your report is finished, the status will change from “Not Ready” to a download button.

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