What kind of performance metrics are used to evaluate sellers on Amazon ?

  • This topic has 4 replies, 5 voices, and was last updated 1 year ago by Sam.
  • Post
    Sylvester
    Ultimate
    US

    As a seller on Amazon, I want to know what performance metrics are used to evaluate my performance. Can you explain the metrics and how they are used to evaluate my performance on the platform?

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  • Replies
      Satoru
      Enhanced
      JP

      There are several performance metrics used to evaluate your performance on the platform;

      1. Order Defect Rate (ODR)
      2. Late Shipment Rate (LSR)
      3. Valid Tracking Rate (VTR)
      4. Contact Response Time
      5. Cancellation Rate
      6. Seller Feedback and Ratings
      7. Product Listing Quality

      John Aly
      Enhanced
      none

      Amazon evaluate sellers on following basis:
      Order Defect Rate (ODR)
      Late Shipment Rate
      Cancellation Rate of the products,
      On-Time Delivery Rate delivery rate of the orders,
      and last but not least Customer Feedback plays an important role in evaluation of sellers on amazon.
      On above matrics amazon evaluate the sellers.

      Tina
      Beginner
      US

      There are several performance metrics used to evaluate your performance on the platform;
      Order Defect Rate (ODR), Product Listing Quality
      Late Shipment Rate (LSR), Seller Feedback and Ratings,
      Valid Tracking Rate (VTR), Contact Response Time, Cancellation Rate.

      Sam
      Enhanced
      GB

      Your performance on the platform is measured using a variety of performance measures, including Order Defect Rate (ODR), Product Listing Quality, Late Shipment Rate (LSR), Seller Feedback and Ratings, and more.

      Contact Response Time, Valid Tracking Rate (VTR), and Cancellation Rate.

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